UK Terms of Use

Last updated 23 July 2026.

These terms supplement our global Terms of Use for members resident in the United Kingdom and prevail where the two conflict. Perdure is a service operated by Brox AI, Inc. ("Brox", "Perdure", "we", "us"), a Delaware corporation with offices at 1734 Granville Avenue, Unit 2, Los Angeles, California 90025, USA. For UK consumers: the arbitration clause and class-action waiver in Section 12 of the global Terms do not apply to you, and nothing in these terms affects your statutory rights.

1. Who can use Perdure

You must be 18 or older, provide true and accurate information about yourself, and maintain only one account. Perdure is currently open to people based in the US, UK, Germany, Turkey, and Japan. We may ask you to verify your identity, age, location, or other profile details at any time; if you are outside a supported country or do not complete verification when asked, you will not be eligible for compensation and your account may be suspended or blocked.

2. Your account

You are responsible for keeping your login credentials secure and for all activity on your account. You may not share your account, create one using a false identity or on behalf of someone else, or hold more than one account. Tell us promptly at hello@perdure.ai if you believe your account has been compromised.

3. Participating in research

Taking part is voluntary. Invitations to paid studies are matched to the profile you give us (age group, location, interests and so on) and to who we reasonably believe you to be. You agree to answer as yourself, honestly; to keep your profile true and up to date; not to use bots, scripts, or AI tools to generate responses; and not to misrepresent who you are to qualify for studies. Misrepresenting your profile or country means no payment and a blocked account, and we may ask for additional verification at any point. You can decline any topic, pause any conversation, and stop participating at any time. To protect the integrity of our research, you agree not to publish the specific content of any study you take part in.

4. Compensation

Some conversations pay. Rates are shown before you start each conversation, and published earnings figures are ranges, never promises; what you earn depends on your participation and the studies available. All amounts are paid in US dollars; the value you receive in pounds depends on your payout provider's exchange rate. Payouts are made in cash via the payout methods shown in the app, normally within 30 days of a completed conversation. If your account information, identity, location, or responses are fraudulent, automated, or materially inaccurate, we may withhold or recoup compensation and suspend or block your account. You are responsible for any tax on amounts you earn.

5. Your data and your twin

Your conversations are recorded, transcribed, and used to build your digital twin, as described in the UK Privacy Notice. By participating, you grant Perdure and Brox a licence to use your responses to provide the Service, produce anonymised, aggregated research insights, and improve our research models. The only data that ever reaches a client comes from a Paid Chat, and even then it is anonymised and aggregated: never your name, voice, or face. Your account, profile and conversation data are never shared or sold for marketing, advertising, or targeting purposes, and data from them that identifies you never leaves Perdure and Brox AI (the optional website ad-measurement pixel concerns website visits only and is described in the UK Privacy Notice, Section 11). You can delete your twin and your account at any time.

6. Intellectual property

The Service, including its software, design, trademarks, and content (other than your responses), is owned by Perdure, Brox, and their licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes. Any feedback you send us may be used freely and without obligation to you.

7. Acceptable use

You agree not to: misrepresent your identity; submit automated or artificial responses; share or publish the content of research sessions (you're welcome to say you're a Perdure member); attempt to identify other panel members; impersonate anyone; scrape, reverse-engineer, frame, or interfere with the Service or its security; introduce malicious code; or use the Service for anything unlawful.

8. Third-party services

Payouts and some features rely on third-party services (for example payout providers and app stores). Your use of those services is governed by their own terms, and we are not responsible for them.

9. Disclaimers

We provide the Service with reasonable care and skill, as required by the Consumer Rights Act 2015. Beyond that, we do not promise that the Service will be uninterrupted, error-free, or that any particular studies or earnings will be available. Insights your digital twin provides about you are for personal reflection only. They are not medical, psychological, financial, or legal advice, and are not a diagnosis of anything. If you are struggling, please talk to a qualified professional.

10. Your statutory rights and our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Nothing in these terms affects your statutory rights as a consumer. Subject to that, we are not liable for losses that were not foreseeable to both parties when you accepted these terms, losses not caused by our breach, or business losses, and our total liability to you is limited to the greater of £100 or the amounts we paid you in the 12 months before the claim arose.

11. Cancellation and withdrawal

You can close your account at any time, free of charge, in the app or by emailing hello@perdure.ai. In addition, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel your membership within 14 days of joining, without giving a reason, by telling us in a clear statement (an email to hello@perdure.ai is enough). Each paid task is a service you ask us to begin straight away; if you cancel a paid task before completing it, you may not be eligible for that task's payment, but your cancellation rights over the membership itself are unaffected. Amounts you have already earned remain yours.

12. Governing law and jurisdiction

These terms are governed by the laws of England and Wales, and you can bring proceedings in the courts of England and Wales (or, if you live in Scotland or Northern Ireland, in the courts of your home nation). This does not affect any mandatory consumer protections of the country you live in. For UK consumers, the arbitration requirement, jury waiver, and class-action waiver in the global Terms do not apply.

13. Changes to these terms

We may update these terms. Changes are effective 30 days after we notify you by email or in the app; if you keep using the Service after a change takes effect, that constitutes acceptance. If you do not agree to a change, you can close your account before it takes effect.

14. Termination

You may close your account at any time in the app or by emailing us. We may suspend or terminate your account for breach of these terms, fraud, or where required by law, giving you reasonable notice unless the breach is serious. Amounts properly earned before termination remain payable unless withheld under Section 4.

15. Contact

Questions about these terms: hello@perdure.ai Formal notices: Brox AI, Inc., 1734 Granville Avenue, Unit 2, Los Angeles, California 90025, USA